Questions & Answers

Q: QuestionIs it possible to completely disable ALL "smart" functions of this TV? I won't be connecting this to my network, and I definitely won't create an Amazon account to use it.

Asked 1 year ago by James.

• A:Answer Some of the apps are on the cloud and the icon cannot be removed. You do not need an Amazon account to use the TV.

  Answered 1 year ago by DeniseLVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the weight of this tv ?

Asked 1 year ago by Trixie.

• A:Answer Thank you for your inquiry! The Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV weighs approximately 8.4 pounds (3.8 kilograms) without the stand and around 8.6 pounds (3.9 kilograms) with the stand. For precise information, you can refer to the product specifications on the Best Buy website or the user manual. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the picture good when viewed from the side

Asked 1 year ago by Lady.

• A:Answer No....it is not good at all. Looks great straight on but fades out considerably when viewed from the side. But you have to expect that at the price point of this model.

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tv have an anti-glare screen?

Asked 1 year ago by Dave.

• A:Answer The Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV does not feature an anti-glare screen. This model has a standard glossy finish, which can reflect light sources and cause glare. If glare is a concern, consider positioning the TV in a location where light sources can be controlled, or using curtains or blinds to minimize reflections. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I hook up my U-verse wireless TV receiver to this TV? The current hook up has an HDMI cable and another plug in that goes into a DC/14V plug on the back of the TV.

Asked 1 year ago by Cathy.

• A:Answer Not familiar with U-verse, but I assume if it has a HDMI connecting it can be used with this TV.

  Answered 1 year ago by Jerry

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionthis tv have 1080p or 720p

Asked 1 year ago by Dan.

• A:Answer Hi Dan, thank you reaching out to us. The resolution of this Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV is 1080P. If you need further information, you may refer the link below. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086

  Answered 1 year ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a screensaver option? Tv is shutting off after 5 minutes but I don’t see a setting to change it

Asked 2 years ago by Screensaver.

• A:Answer Hi there, Screensaver is actually not part of the feature of this TV but a sleep timer. To activate or deactivate the sleep time, users can use either of the following methods: - Go to "Home" > "Settings" > "Sleep Timer". - Long press the "Home" button and select "Sleep Timer". This function turns off the TV in: 5, 10, 15, 30, 60, 90, 120, 150, 180 and 240 minutes. The "OFF" function appears after you select the desired time. Select "OFF" to turn the unit off. NOTE: The TV will automatically turn off if there is no video playing on the screen. This feature cannot be disabled. If you have any more questions or concerns, please use the link below to reach us. Shai | Insignia Support https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920

  Answered 2 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat USB can I add to this? It has very limited space available for apps. I can’t even load all the same ones that I have on my FireStick in the other room. I bought a USB drive, but the TV didn’t recognize it.

Asked 2 years ago by Vle045.

• A:Answer Hi Vle045, Fire TV support flash drives with FAT32 formatting. To connect a USB drive to Fire TV Stick, you'll need to purchase a special USB cable adapter. You can free up space by removing or clearing the cache of installed apps also. Ritchie |Insignia Support https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow tall is this TV, can we program to a spectrum remote?

Asked 2 years ago by LJ.

• A:Answer Sorry I don’t know the height You will need to purchase a Roku device in order to use the Spectrum app. It’s about $40.

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I play video from the USB port

Asked 2 years ago by Buda.

• A:Answer Yes!

  Answered 2 years ago by EddieVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a Roku stick from my prior TV so Roku is my smart platform for powering on and for apps such as Spectrum, U tube, Netflix, etc.. Can I use use my Roku stick in this Insignia smart 32" TV, ie. not use its built-in Fire TV platform?

Asked 2 years ago by Megs.

• A:Answer Yes, same for me and that's exactly what I do. Just plug it in to the HDMI port.

  Answered 2 years ago by SGDCVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I connect an X-Box to this TV?

Asked 2 years ago by jw38.

• A:Answer Yes! There is an input section on the home page and a recently used button on the remote to switch to the input your xbox is connected too and it automatically knows which input youve selected when hooking it up

  Answered 2 years ago by Shane

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use the voice remote to change channels, control volume, search for apps , etc? What commands does it accept ?

Asked 2 years ago by Cary.

• A:Answer If you are using spectrum, the andwer is no

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionTV's are they measured diagonally or from side to side??????

Asked 2 years ago by Anonymous.

• A:Answer Screen size is measured diagonally. Dimensions of the entire TV should be labeled height width etc

  Answered 2 years ago by BryanVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen I bought this TV in-store, I asked the worker if it had airplay, and he said yes. Now I have the TV set up, but I can't figure out how to do the airplay. Is there a tutorial on how to set that up?

Asked 3 years ago by anna.

• A:Answer As long as Tv and phone are both connected to the same wifi network, and what you are attempting to AirPlay is allowed to AirPlay (there are restrictions on what Apple allows to airplay) the icon for it should show on the screen. But if not check YouTube https://youtu.be/9aYJhQOW1iM

  Answered 3 years ago by BenTVerified Purchase

  Helpful (2)Unhelpful (1)ReportAnswer this question

Q: QuestionFirst time using smart tv/streaming apps. I have cable tv (HDMI 1) and external speakers (headphone jack). If I switch to a streaming app, its audio comes thru tv internal speakers, and cable/HDMI audio continues on external speakers simultaneously...

Asked 3 years ago by PhoneCare.

• A:Answer Hi Noob, Please perform the following troubleshooting steps: - Press the HOME button, then select [Settings] [Display & Sound] [Audio output] [Audio to both TV speakers & other device] to enable it and output sound from both the device connected to the headphone jack or Bluetooth headphones, and the TV speakers. Or else check other options below. Make sure the source device has multiple outputs. Connect the source device to your TV. ... On the back of the source device, connect one end of the audio cable to the AUDIO OUT jack. On the back of the transmitter of the headphones, connect the other end of the audio cable to the AUDIO IN jack. Insignia Support Renee

  Answered 3 years ago by InsigniaCustomerSupport

  
  Helpful (2)Unhelpful (1)ReportAnswer this question

Q: QuestionIs any instillation required and if so, will the delivery person install?

Asked 3 years ago by Jane.

• A:Answer Hello Jane. Installation on this TV is optional. You may request your TV to be installed by Geek Squad team. Insignia Support II Mary II https://www.insigniaproducts.com/

  Answered 3 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have an ATSC 3.0 tuner?

Asked 3 years ago by Mike.

• A:Answer Hi, This model does not support ATSC 3.0, its tuner technology is ATSC 1.0

  Answered 3 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIf my LED TV has no Bluetooth, how can I use headphones to listen to it?

Asked 3 weeks ago by Patti.