“I cannot get rid of the black bars across the top and bottom of the picture, no matter what I do. I have tried everything”

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• Call customer service for servixe on the tv

  Answered by Amazingrevention 4 years ago

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• This is normal. Some TV shows and movies may be bordered by black bars, often called wings or letterbox. These black bars are due to the aspect ratio the TV show or movie was filmed in - if you're seeing them, it means the title was filmed in an aspect ratio that isn't a perfect fit for your screen.

  Answered by InsigniaCustomerSupport 4 years ago

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