“The controller stopped working after a month. Is there a cheaper version of the controller that I can purchase so that I can keep using the TV? I tried a universal controller and it did not work. The app only works for about 10 minutes and stops.”
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You can purchase the Insignia - Fire TV Edition Replacement Remote for Insignia-Toshiba - Model: NS-RCFNA-21 SKU: 6418140 Try this: press and hold at the same time the DPAD-left, Back, and Menu (≡) buttons for at least 12 seconds. To pair the remote again, press the Home button for up to a minute. For product support, please visit https://www.insigniaproducts.com/email-us
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