“my washer is off balance or something, it does not spin back and forth at the beginning of the wash cycle. I think it came off balance when we washed a small bathroom rug. is there any way I can fix that myself? I've only had this washer for one year...”
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Does it display an E4 Error code? Make sure the laundry load is balanced and that it is on a level surface. During the spin process, if clothes are piled to one side of the tub, your washer may stop because of the imbalance. Your washer tries up to three times to solve the problem automatically. If the washer cannot solve the problem, try to manually redistribute clothes inside the tub. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
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