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We had the same problem and added hot water to the dispenser , it worked. The dispenser has a small nozzle on the bottom ours was slightly clogged so I ran a pipe cleaner through the nozzle and fixed the problem. We use a somewhat thick fabric softener so we have diluted the by adding water to the softener bottle, works great. Love this washed .
Sorry, there was a problem. Please try again later.I bought mine last month and it stays stopped up. We followed all guidelines. The only way to get softener partially through it is boiling water poured into it. My recommendation...The Downy Ball and just stop use. I did.
Sorry, there was a problem. Please try again later.I have to pour water into mine for it to dispense, but because I was using the pellet looking ones and not liquid fabric softener, which the directions tell you to do.
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