A:AnswerAre you sure that your hoses are connected properly? Or that your drain hose is in the drain location. I have had my machine for over a month now and I have not had any complaints nor issues with leaking water. I also had it professional installed.
A:AnswerYes to both. Quite a few reviews have mentioned that the fabric softener dispenser gets clogged. I have avoided this by using a Downey Ball and have had no problems.
A:AnswerYes you can. I specifically wanted a machine that could accommodate all of my comforters but, especially the king sized one my German Shepherd lays on. It fits with room to spare. I can add water so that it is covered and I love the ability to have it soak before washing. Comes out clean every time.
A:AnswerUse a Downey Ball. So many people have complained about the fabric softener dispenser clogging up that I have only ever used a Downey Ball with no problems.
A:Answerif you pull the tray out as far as it can go, and look beside it you'll notice a "thing" (for the lack of a better word) that if you push it in and pull the tray at the same time it should come out and to put the tray back in, just push it in straight....hope this helps you!