A:AnswerHi Brett! Thanks for inquiring about our Insignia™ - 4' 4K Ultra HD HDMI Cable. Yes, you can use this on your HDMI 2.1 port but unfortunately, it can only carry a maximum of 60 FPS. I hope I was able to answer your question. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/insignia-4-4k-ultra-hd-hdmi-cable-black/6509760.p?skuId=6509760
A:AnswerHi there! Yes! The Insignia™ - 4' 4K Ultra HD HDMI Cable is a male-to-male HDMI cable, which means it should work with Apple TV as long as your Apple TV has an HDMI port |Angelica| Insignia Products|
A:AnswerYes! This Insignia 4K HDMI cable will work perfectly to connect your Blu-ray player to a 4K TV and watch new DVDs and Blu-rays in up to 4K Ultra HD quality.
A:AnswerHere's how to fix this:
Quick Solution Steps:
Switch Input Sources - Press the "Input" or "Source" button on your remote to switch from HDMI mode back to TV mode (often called "Antenna" or "Live TV" mode).
Run Channel Scan - While in TV mode:
Go to Settings > Channels > Auto Program/Auto Scan
Select "Antenna" (even if you use cable)
Let the scan complete (may take 10-15 minutes)
Check Connections:
Ensure your antenna/cable is plugged into the "ANT/CABLE IN" port (not HDMI)
If using an external antenna, verify it's properly positioned
If Still Not Working:
Try a different HDMI port (some TVs disable the antenna when certain HDMI ports are in use)
Check if your TV model requires a separate antenna and HDMI connections to work simultaneously
Contact your Geek Squad team for a follow-up visit (this should be covered under installation warranty)
