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Greetings, this Insignia 4 device universal remote control is designed to work with the most common cable/satellite boxes in the market. If you're experiencing issues setting up the remote, please feel free to contact our support team at https://www.insigniaproducts.com/contact-us and any of our representatives will be more than happy to assist you in setting up the remote. Regards, Daniel T. - Insignia Support
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