“I just bought this hub, and it is plugged into a power outlet, so fully powered. I have a 2TB Backup Plus Portable Drive, not working when connected to the hub, although power light is on. What similar drive models are compatible with this hub?”

1-2 of 2 Answers

• Try to connect the portable hard drive directly to the computer.

  Answered by InsigniaCustomerSupport 5 years ago

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• This hub will work when plugged into your computer's existing USB port to provide additional ports. No drivers are required (in my experience), and the hub draws power from the computer, so there is no need to plug it into a wall outlet unless you use it to charge multiple phones/tablets, etc.

  Answered by Elizabeth 5 years ago

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