Questions & Answers
- Model:
- NS40-FEFL26
- |
- SKU:
- 6618211
Q: QuestionWhat size and length are the mounting screws for a wall mount?
Asked by Kev.
- A:Answer For the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV, the appropriate wall mounting screws are ST4 screws with a length of 25mm. Patricia | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionDoes this tv have a built in Fire stick
Asked by Babydove.
- A:Answer Yes it does!
Answered by LucyR
Q: QuestionSometimes no sounds are coming from tv. We have to unplug tv and run then it is working. What can be the solution that in future it will not happens?
Asked by Audio.
- A:Answer It sounds like your Insignia™ 40" Class FE Series LED Full HD Smart Fire TV is experiencing an intermittent audio issue where the sound cuts out and only returns after unplugging and restarting the TV. This is often caused by a temporary software glitch or a conflict in the audio settings. Please ensure that the correct audio output is selected in the settings and that your TV’s firmware is up to date. If the issue continues after these steps, we encourage you to contact our customer service team for further assistance at 877-467-4289. Patricia | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionMy table top is 28" wide. Will the legs of the stand fit on the table, or will they be just a little too widely spaced to fit on a 28 inch table top?
Asked by nongeek.
- A:Answer No, the legs are ~32” apart
Answered by Dani
Q: QuestionDo you sell any tv's that don't require the use of a computer or wi-fi?
Asked by hankee.
- A:Answer Thank you for reaching out, Anthony! Yes, you can still use the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV without Wi-Fi. While Wi-Fi is needed for streaming apps and smart features, you can watch cable TV, play content from external devices like gaming consoles or Blu-ray players, and use antenna channels—all without an internet connection. Hope that helps! Tine | Insignia Support.
Answered by InsigniaCustomerSupport

Q: Questiondoes the tv come with mounting screws?
Asked by fred.
- A:Answer That is not correct. Screws are already screwed into the back of TV. At least mine were. Only problem is they may be a little short.
Answered by MrCollier
Q: Questionhow do I connect my modem to the TV?
Asked by Anonymous.
- A:Answer Hi there! Connecting your Insignia™ 40" Smart Fire TV to the internet requires a router, as your modem alone provides the internet signal. To do this, first, connect your modem to a router using an Ethernet cable. Then, turn on your TV and navigate to Settings > Network. From there, you have two options: either select Wi-Fi and choose your router's network, entering your Wi-Fi password if prompted, or connect an Ethernet cable directly from the router to your TV for a wired connection. Once connected, you'll be all set! — Shiela | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionWhat is the storage size in GB for additional apps?
Asked by Tech40.
- A:Answer Thank you for your inquiry, Tech40. The storage capacity for additional apps on the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV depends on the built-in storage available on the device. Typically, Fire TV models come with 8GB of internal storage, but a portion of that is used by the operating system and pre-installed apps. This means the actual space available for additional apps may be less. If there’s anything else we can do to assist, we are here to help. Tine | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionCan it work with roku
Asked by Grandma.
- A:Answer Thank you for your inquiry! The Insignia™ 40" Class FE Series LED Full HD Smart Fire TV uses Amazon’s Fire TV platform, not Roku. However, you can still use a Roku device with it if you prefer the Roku interface or have Roku-specific apps. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionDoes it have HDR?
Asked by Yadiron.
- A:Answer Hi Yadiron! Thanks for your question! The Insignia™ 40" Class FE Series LED Full HD Smart Fire TV (Model: NS40-FEFL26) does not support HDR. This model features a 1080p Full HD resolution and is designed for essential smart TV functions with Alexa voice control. HDR is typically found in 4K resolution televisions. — Shiela | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionWhat is the manufacture date?
Asked by Anonymous.
- A:Answer The Insignia™ 40" Class FE Series LED Full HD Smart Fire TV (Model: NS-40FEFL26) is a 2025 model, meaning it was manufactured in 2025. Patricia | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionWhat are dimensiona of this TV? ?
Asked by kathyc.
- A:Answer Thank you for your inquiry! The Insignia™ 40" Class FE Series LED Full HD Smart Fire TV has a sleek and compact design, making it a great fit for medium-sized spaces. With the stand attached, the TV measures approximately 35.1 inches wide, 22 inches high, and 7.2 inches deep, and it weighs about 11.4 pounds. Without the stand, it becomes even more streamlined, measuring 35.1 inches wide, 20 inches high, and 3 inches deep, with a lighter weight of 8.9 pounds. The stand itself spans 32.4 inches in width and 7 inches in depth, and it is not adjustable. These dimensions are helpful whether you're placing the TV on a console or planning to mount it on a wall. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionLinked Energy Label is for the 65" model not this 40" (look at the model number). Power numbers in Specifications list are also for the 65". Model not shown in store. Where can the right Energy Label be found?
Asked by DetailsDetails.
- A:Answer Thank you for your inquiry, DetailsDetails. It looks like the linked Energy Label and power specifications are for the 65" model, not the 40" Class FE Series LED Full HD Smart Fire TV. To find the correct Energy Label for your specific model, I recommend checking the Best Buy product page or referring to the user manual for detailed specifications under the power ratings. If the correct label is not available online, you may also contact Insignia customer support for assistance. Let me know if there's anything else I can do to help! Tine | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionDoes it comes with a build I. Receives
Asked by Allen.
- A:Answer Thank you for your inquiry! Yes, the Insignia™ 40" Class FE Series LED Full HD Smart Fire TV comes with a built-in digital TV tuner. This means you can connect an HD antenna directly to the TV and receive local over-the-air broadcast channels without needing a separate receiver or cable box. It’s a convenient feature for accessing free channels like ABC, CBS, NBC, and others, depending on your location and the strength of your antenna signal. This built-in tuner makes it easy to enjoy both smart streaming features and traditional broadcast TV on the same device. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionWhen will this product be in stores?
Asked by Anonymous.
- A:Answer According to the web site, this product is now (5/22/25) in stores
Answered by Spigster
Q: QuestionBrightness and dynamic contrast ratio at this item?
Asked by Baturin.
- A:Answer Is very good
Answered by LuisantonioM
Q: QuestionWhat does the light at the bottom center of the TV stay illuminated when the TV is off?
Asked by JS.
- A:Answer Yes
Answered by HiteshkumarP
Q: QuestionHow do I turn off the illuminated bar at the bottom center of the TV when the TV is not on?
Asked by JS.
- A:Answer Go to: Settings > Preferences > Standby LED > toggle: OFF :)
Answered by AverageJoe
































