“My tv keeps reporting my wifi as no internet, All other devices in my home are working fine with my wifi, only this TV cannot connect. The TV is right next to the router so this makes absolutely no sense to me. What can I do?”
Answer This Question
1-2 of 2 Answers
Make sure the wifi is turned on, in the settings, depending on your service provider and router you may have to use the wps button to reset the router so it adds the tv wireless. Another option is connect using hdmi or a ethernet cable
Sorry, there was a problem. Please try again later.Hi AMY14, Thanks for taking the time to connect with us about your concern with your Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. Unplug the modem for 5 minutes, then plug back in. Then remove power to your router for 5 minutes, then plug back in. Power off the television, then unplug the television for 5 minutes and plug back into power. Then confirm that the television has no pending updates, and update if necessary. Dina || Insignia Support || https://www.bestbuy.com/insignia
Sorry, there was a problem. Please try again later.