Trying to have mounted. Have right screws, but the depth the screws go into the back of the tv are different? Top 2 go all the way in, but bottom 2 don’t allow to fully sit the screw? null

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I recently bought the 50" Insignia Fire TV, and the bottom two screw holes ate indeed at different depth. Top screws 35mm, bottom 12mm. Both M6 screws for top and bottom. Not very intuitive.

InsigniaCustomerSupport · Answer

Hello Rich,

If you are referring to the Wall Mount, I highly recommend to contact your retailer about professional installation if you have any doubts about your ability to safely mount your television. However, if you are referring to the TV stand, ensure to align the TV stand screw holes with the holes on your TV’s bottom. Then use a Phillips screwdriver and two of the provided screws to secure each stand to your TV.

Dina || Insignia Support || https://www.bestbuy.com/insignia

“Trying to have mounted. Have right screws, but the depth the screws go into the back of the tv are different? Top 2 go all the way in, but bottom 2 don’t allow to fully sit the screw?”

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