“I bought this TV about 18 months ago, and recently it is becoming increasingly unresponsive to the remote. The remote has new batteries, but it doesn't respond to the power button, and now won't respond to pause or other buttons”
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I'm sorry to hear about the issues you're experiencing with your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Here are a few troubleshooting steps you can try: 1. Check for Obstructions: Ensure there are no objects blocking the signal between the remote and the TV's sensor. 2. Clean the Remote and Sensor: Sometimes, dust or dirt can interfere with the signal. Gently clean the remote's IR transmitter and the TV's IR sensor. 3. Reset the Remote: Remove the batteries from the remote, press all the buttons to discharge any residual power, and then reinsert the batteries. 4. Power Cycle the TV: Unplug the TV from the power outlet, wait for about a minute, and then plug it back in. This can sometimes resolve responsiveness issues. 5. Pair the Remote Again: If your remote is a Bluetooth remote, try re-pairing it with the TV. Refer to the user manual for instructions on how to do this. 6. Update Firmware: Check if there are any firmware updates available for your TV. Updating the firmware can sometimes fix bugs and improve performance. If these steps don't resolve the issue, it might be best to contact Insignia customer support for further assistance. They can provide more specific troubleshooting steps or arrange for a repair if necessary. Let me know if you need any more help!
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