“TV speakers are crackly. Purchased a blue tooth sound bar thinking this would help, but it didn’t. So it must be one of the speaker connections and not the speaker. How do I repair this?”
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Thank you for your inquiry! Here are some steps you can take to troubleshoot and potentially repair the crackling sound from your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. First, check all connections to ensure that all cables and connections are secure, as loose or faulty connections can cause audio issues. Next, inspect the audio settings by going to the TV's audio settings and making sure they are configured correctly, as adjusting the audio output settings can sometimes resolve the issue. Additionally, test different inputs by connecting different devices to your TV to see if the crackling persists, which can help determine if the issue is with the TV or a specific input. Ensure your TV's firmware is up to date, as manufacturers often release updates that fix bugs and improve performance. Finally, perform a factory reset on your TV, as this can sometimes resolve software-related issues that might be causing the crackling sound. If these steps don't resolve the issue, it might be a hardware problem with the internal speakers or connections. In that case, contacting Insignia customer support or a professional technician for further assistance would be the best course of action. Keith | Insignia Support
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