“The tv was factory reset, and now my remote won't pair. Please help”
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Hello, thank you for addressing your concern with us. After performing a factory reset, you will need to re-pair the remote with the TV. To do this, hold the remote one foot or less from the TV and press and hold the "Home" button until you hear a jingle or chime, which may take up to 30 seconds. You can also try using new batteries in the remote. Please let us know if there is anything else we can assist you with. If the issue still persists, you can call our customer service team at this phone number 1-877-467-4289 for further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
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