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Did you check your tv size or orientation
Sorry, there was a problem. Please try again later.Hi there! I appreciate your information provided to us, however since we done all troubleshooting steps and not working, I highly recommend to contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, any agent over the phone can further assist you into addressing the problem. Insignia Support Alvin www.insigniaproducts.com/support
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