“Insignia™ - 50" Class LED 4K UHD Smart Fire TV Edition TV wont go into 4k to watch movies it does not show me in the settings either some help plz not impressed with this tv atm”
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The tv is automatic set to 4k. You must have a strong WiFi or connected to Ethernet to allow 4k streaming as well as have a app subscriptions tier that allows 4k streaming. If you are referring to a gaming console when on the input of a device on press settings and go to picture then go to advance settings and scroll down to the hdmi input mode and change to 2.0 to allow 4k
Sorry, there was a problem. Please try again later.Make sure you have access to 4K content and your internet speed is higher than 25 Mbps. Most apps like Netflix automatically change the resolution to 4K, other apps like YouTube let you choose the resolution of the video from the available options. If the content is not available in 4K, the TV will not be able to change it to 4K. For product support, please visit https://www.insigniaproducts.com/email-us
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