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  • QuestionHow do I get the TV to show the channels through the guide without changing TV channels as I'm looking through the guide

    Asked by Smiley.

    • Answer Hello, thank you for the question. To browse the channel guide without changing the channel on your Insignia Fire TV, press the Guide button and use the directional arrows to scroll while avoiding the Select button. The channel will only change when you press Select or OK, allowing you to keep watching your current program. If you need any help you can contact us at 877‑467‑4289 or insigniasupport@bestbuy.com. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes the TV have Roku

    Asked by Anonymous.

    • Answer Hello! Thank you for your question, this specific model does not have Roku built-in. As part of the F50 Series, this TV operates on the Amazon Fire TV platform. Mueez | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan the Verizon Fios app be downloaded to this tv?

    Asked by sg3250.

    • Answer Hello! Thank you for your question regarding Insignia - 50" Class F50 Series LED 4K UHD Smart Fire TV. Yes, you can download the Verizon Fios TV Home app on the Insignia 50" Class F50 Series LED 4K UHD Smart Fire TV, and it can be installed directly from the TV’s built‑in app store. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan I see member or purchaser reviews?

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. Yes, you can view member and purchaser reviews for the product. Just scroll down to the product description section on the product page, and you’ll find all available customer reviews there. Sidhartha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionThe anntenna channels do not show on the anntenna list.

    Asked by docook.

    • Answer Hi Insignia Customer! Thank you for your question. If your antenna channels aren’t showing up in the list, we recommend running a new channel scan by going to the TV settings and selecting Live TV, then Scan for Channels. Make sure your antenna is firmly connected and positioned for the best signal. If the channels still don’t appear, please contact our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com and we’ll be happy to help. Thank you for reaching out. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHow do I view all channels?

    Asked by docook.

    • Answer Hello, thank you for your question. To view all available channels on your Insignia 50" F50 Series Fire TV, please contact Insignia Support at Insigniasupport@bestbuy.com or 877‑467‑4289 for detailed step‑by‑step assistance. Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionIf I purchase TVs do you folks haul my old TVs?

    Asked by Hauling.

    • Answer Hello, Thank you for contacting us. Insignia does not handle delivery or haul‑away services directly. For information on whether Best Buy can remove your old TVs when delivering a new one, please visit the product page on BestBuy.com or contact Best Buy at 1‑888‑237‑8289, as they manage all haul‑away options. Narendra | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHow long is the manufactures warranty?

    Asked by Kim.

    • Answer Hello Kim, thanks for your question. This Insignia™ 50" Class F50 Series LED 4K UHD Smart Fire TV (Model NS‑50F501NA26), the manufacturer provides a 1‑year limited warranty that covers both parts and labor. Adam | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHOW LONG IS THE WARRENTY ON THIS PRODUCT? Is an extended warranty available?

    Asked by Anonymous.

    • Answer Hello, thank you for your question. This Insignia™ TV includes a 1‑year limited warranty on parts and labor. If you’re interested in extended coverage, Geek Squad Protection Plans are available through Best Buy. For more details about these plans, you may contact Best Buy at 1‑888‑237‑8289. If you have any other questions, feel free to reach out to us at 1‑877‑467‑4289. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHi. I purchased this TV and I am considering getting rid of Amazon. Will this TV still work well without Amazon prime as far as regular shows etc. or will the remote be nonfunctional? Thank you for your time.

    Asked by Inquiringminds.

    • Answer Hi there, Yes, the TV will work perfectly fine without an Amazon Prime subscription. However, you will need a free Amazon account to set up and use the Fire TV features. You can still enjoy Live TV, HDMI devices, and apps like YouTube, Netflix, and Hulu. The remote will function normally as well. Manisha | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionWhat are the initial setup steps?

    Asked by Bruce.

    • Answer Hello Bruce, Thank you for contacting us. For setup guidance on the Insignia 50" F50 Series Fire TV, please visit the product page on BestBuy.com, where you’ll find features, setup details, and the user manual. If you need additional help, you can also reach out to Best Buy Support at bbysupport@bestbuy.com. Narendra | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan this be used as a computer monitor?

    Asked by Balto.

    • Answer Yes it's got spots in the back of the TV you can hook your computer

      Answered by Great

  • QuestionDoes this TV have RCA plug video and audio inputs?

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. Yes, the Insignia™ – 50" Class F50 Series LED 4K UHD Smart Fire TV (Model NS‑50F501NA26) does have RCA composite video and audio inputs. This allows you to connect older devices that use RCA cables. Darshan | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionINSIGNIA 50" Class F50 Series LED 4K UHD Smart Fire TV NS-50F502NA26 On TV, where is the A/C Portal/Connector for Power? Thank you

    Asked by cMorr.

    • Answer Hello! Thanks for your question. For the Insignia 50" F50 Series Fire TV (Model NS‑50F502NA26), the A/C power connector is located on the back of the TV, positioned in the lower‑left area when viewed from behind. Mueez | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionWould I be able to setup Alexa Home Theater on this TV?

    Asked by PAKRATT9.

    • Answer Yes its great.

      Answered by Granmom

  • QuestionWhat are the dimensions of the 50 inch?

    Asked by Anonymous.

    • Answer Hello, Thank you for contacting us. The dimensions of the Insignia 50" F50 Series TV are as follows: height with stand 27.5 inches, width 43.8 inches, depth with stand 10.4 inches, height without stand 25.7 inches, depth without stand 3.2 inches, weight with stand 20.26 pounds, weight without stand 19.89 pounds, stand width 36.7 inches, and stand depth 10.4 inches. Narendra | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this tv compatible with AirPlay for easy screen mirroring with IPhones?

    Asked by TL.

    • Answer Hello, Thank you for contacting us. Yes, the Insignia 50" F50 Series 4K Fire TV supports Apple AirPlay, so you can easily screen mirror from your iPhone or other Apple devices. Narendra | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHow to get the ethernet cable to function instead of wifi, I'm getting 169 megabytes per second but it would be much faster if the ehternet worked.

    Asked by ethernet.

    • Answer Hello! Thank you for your question about the Insignia 50" F50 Series 4K UHD Smart Fire TV; to use your Ethernet connection instead of Wi‑Fi, simply connect an Ethernet cable to the LAN port on your TV and to your router, then turn off Wi‑Fi in the Network settings so the TV can automatically switch to the wired connection for faster and more stable internet performance. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionI’m using the tv on the stands. Is there any way to also attach it to the wall behind it so my cats won’t knock it over?

    Asked by Poni.

    • Answer Hello Insignia Customer! Thank you for your question. The Insignia 50" Class F50 Series TV (model NS‑50F501NA26) can sit on its stands, but if you want to keep your cats from knocking it over, the safest option is to securely mount it to the wall with a compatible wall mount. For help choosing the right mount or scheduling installation, you can contact Best Buy at 1‑888‑237‑8289. Sidhartha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs there a way to change channels directly by channel number? We're very pleased with this TV so far, but using Home and then dropping down to scan by channel call letters is cumbersome. Thank you.

    Asked by KKMD.

    • Answer KKMD here, the author of this question. I received an email telling me there was an answer to my question. There wasn't. There is just my question. This 'service' or 'function' is worthless, IMHO.

      Answered by Anonymous