“I lost the remote to the tv and it’s disconnected to the WiFi if I purchase a new remote will I still be able to connect to the tv? Please help! Tv works fine I’m just not able to connect to WiFi even on the remote app on my phone”
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Hello I had the same exact thing to me , just order another fire tv remote and it’s an easy setup if there is a set bottom hold down and let go a couple of times , if not the power button and the setup screen will promptly
Sorry, there was a problem. Please try again later.You can purchase the replacement remote Model: NS-RCFNA-19 To get help pairing your remote, please visit: amazon.com/gp/help/customer/display.html?nodeId=GEARX33JWH4K6WHJ The Amazon Fire TV smartphone app only works if the TV is connected to the internet. If you need personalized assistance, please call 1-877-467-4289 available from 8am to 9pm CT daily. David M. - Insignia Support
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