“I purchased this TV 2 months ago, this morning the TV is stuck on the home screen, and the remote will not allow me to navigate down to select input options. The other options on the remote work. Very frustrating.”

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• Try hitting the back button a few 100 times lol not that many but you know. Mine did that but once we backed out of everything it seemed to work.

  Answered by Nixie 5 years ago

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• Try this, to Factory Reset the Remote, press and hold at the same time the DPAD-left, Back (↩) and Menu (≡) buttons for at least 12 seconds. To pair the remote again, press the Home button for up to a minute. If the issue persists, please visit .insigniaproducts.com/email-us for personalized assistance.

  Answered by InsigniaCustomerSupport 5 years ago

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