“Connected my basic cable via HDMI to a new NS-32DF310NA19 and only one channel is showing (ABC). Navigation wheel on the remote doesn't change it, Alexa doesn't change it, how can I surf through the channels (no apps please!).”
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Hi! I would like to explain that if you have a cable box connected to your TV via HDMI, you will need to use the remote control provided by your cable company to change the channels. If you have any trouble, please contact us so we can check for further options. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
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