“I’m using an optical cable to connect to the insignia 2.1 soundbar. I have the TV speaker off. Sound works fine watching cable using an HDMI cable, but sometimes when watching Netflix or Prime there is no sound. Is this an issue with the TV or Soundbar?”

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• Hi, DubyaGee. When using this type of connection for soundbars, it is important to check the settings on the secret menus for each app. there you can adjust the audio presets to pass the audio through the Optical cord and not the TV Speakers. Cesar G. - Insignia Support

  Answered by InsigniaCustomerSupport 5 years ago

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