“Every time I press to remove captions, it resets back to captions”

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• The Fire TV Edition television features Closed Captions. Using the Voice Remote go to Home > Settings > Accessibility > Closed Caption While watching Live TV press the Menu button and select Captions and Audio. For more information, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=GF2WDRKM6AWE4SLM David M. - Insignia Support

  Answered by InsigniaCustomerSupport 6 years ago

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