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Hi Deb, we appreciate you letting us know your concern. If you would like to turn off the closed captioning on your Insignia™ - 58" Class F30 Series LED 4K UHD Smart Fire TV, here are the steps that you need to do: kindly go to "Home" > "Settings" > "Accessibility" > "Closed Captions.". If you have further questions, do not hesitate to reach us. We are happy to help. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-58-class-f30-series-led-4k-uhd-smart-fire-tv/6562189.p?skuId=6562189
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