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Hi BP, thank you for reaching out. We understand how frustrating this issue can be. Please ensure that your TV’s firmware is up to date and try resetting the TV by unplugging it for a few minutes before plugging it back in. Additionally, check your HDMI connection and settings to ensure Dolby Vision is enabled. If you have any further questions, you can contact us at 877-467-4289 for troubleshooting assistance. Tine | Insignia Support
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