“Just opened the box and can’t get the plug to stay in the unit. I am inserting it as illustrated and it pulls out with little pressure. What do I need to do to keep it plugged in????”
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Hi! In this case, I would recommend you to try to make sure that it is plugged all the way (try to tighten it as much as possible), however, if this does not solve the issue, please contact us on the link below so we can further assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
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