“For whatever reason freezer isnt freezing and refrigerator setting wont stay on 5 goes back to 3 and is not cold at all. Anyone else having this issue? Its 4 days old.”
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I bought this model on Dec. 11, 2018. The freezer unit is a useless zombie. It does not control at any of the 5 freezer settings (all 5 settings yield the same out-of-control, random freezer temperatures, all of which are too warm). I put a thermometer in the freezer compartment, and checked it frequently. Over many days, the freezer has been anywhere between +10 and +40 deg. F, regardless of the control setting. Once, the freezer spent 2 days at +40 deg. F, during which time it thawed the ice cream stored inside, turning it to soup. Most frequently, the freezer spends time between +10 and +20 deg. F. At no time does it ever control to 0 deg. F or below (normal for a freezer). The refrigerator compartment seems well controlled (at a rock solid 38 deg. F, about where we want it). But, I have just left the refrigerator control setting at 3. So, I don't know if resets itself back to 3 from colder settings. In summary, from your experience and mine, this model is a piece of useless junk. Best Buy should be ashamed to sell it to unsuspecting customers.
Sorry, there was a problem. Please try again later.Sorry, I am not experiencing that problem. I would return the refrigerator.
Sorry, there was a problem. Please try again later.We purchased ours on December the 6th. Freezer does not freeze either. Traded in for a larger refrig see if this one works.
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