“The sound no longer works on all the three functions. Is there a mute button I pushed inadvertently?”
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Thank you for your feedback. We're sorry to hear that you're experiencing sound issues with your Insignia™ AM/FM Radio Portable CD Boombox with Bluetooth. It's possible that the mute button was inadvertently pressed, which could be causing the problem. We take full responsibility for ensuring our products work correctly and want to help resolve this issue. Please check the mute button and ensure that headphones are not plugged in, as this can also mute the speakers. If the issue persists, please reach out to our customer support team for further assistance. Your satisfaction is important to us, and we appreciate you bringing this to our attention. We're here to help and ensure you have a positive experience with Insignia products. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-am-fm-radio-portable-cd-boombox-with-bluetooth-silver-black/6348060.p?skuId=6348060
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