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It sounds like there might have been some changes in the policy. Currently, the Insignia™ Glass Screen Protector comes with a one-year limited warranty that covers defects in materials and workmanship. However, this warranty does not include a replacement policy similar to Zagg's, where you can get a new one at no cost if it gets damaged. If you have a Best Buy Total membership, you might have additional benefits or coverage, so it could be worth checking with Best Buy customer service to see if your membership provides any extra protection or replacement options for the screen protector. I hope this helps! If you have any other questions or need further assistance, feel free to ask.
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