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Try using a SD card reader in a PC to see if it reads or put it in another table. If the card still isn't read from any other device the card might be dead. If the card is read from other devices the tablet card reader is defective. Best of luck.
I would recommend:
Sorry, there was a problem. Please try again later.Hello Kayzee, The best way to assist to troubleshoot this is for you to contact us at 1-877-467-4289 from 8 am to 9 pm CT. We will gladly assist you with your card reader. Insignia Support Grace
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