“I purchased this ice maker back in January and just opened it up. Tried everything and it will not make ice. Very disappointed. Any suggestions from anyone. Thank you. Forgot all it does is keeps circulating water. No ICE”
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You have to make sure you have it in a room and a spot where the room isn't too hot. Other than that, it's possible the cooling system is malfunctioning.
Sorry, there was a problem. Please try again later.Hi Pen! We're sorry to hear about the trouble you’re having with your Insignia™ - Portable Ice Maker. Here are a few troubleshooting steps you could try: 1. Check the water level: Make sure the ice maker is filled with water up to the maximum water level mark. 2. Check the power: Ensure that the ice maker is properly connected to a power source. 3. Check the ejector gear: Insignia’s ice maker has two gears that help the ice come out of the ice mold. If any one of these has cracks or missing teeth, you may need to replace them. 4. Give it some time: It takes approximately 24 hours for the ice maker to begin producing usable ice . If you’ve tried all these steps and the ice maker is still not working, it might be a more serious issue. For further assistance please contact our customer support hotline at 1-877-467-4289. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
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