I have a older Sony Smart tv. Lost the original remote. Cannot get the enhancement demo loop off of screen, keeps popping up every time the tvis turned on. The tvi is probably 8 yrs old. The model number for tv is KDL40R510C,and the remote number is RMTTX null

Question

InsigniaCustomerSupport · Accepted Answer

I understand how frustrating that can be! Here’s how you can turn off the demo mode on your Sony TV model KDL40R510C:

1. Using the TV Buttons:
   - Press and hold the CH/INPUT button on the TV for more than 10 seconds. You should see a message saying "Demo mode: Off" appear on the screen

2. Using the Replacement Remote:
   - If you have the Insignia™ replacement remote, press the Home button.
   - Navigate to Settings > Preferences > Retail mode settings.
   - Set both Picture reset mode and Demo mode to Off.

If these steps don’t work, you might need to reset the TV to its factory settings. Here’s how:

1. Factory Reset:
   - Press the Home button on the remote.
   - Go to Settings > System Settings > Customer Support > Factory Settings.
   - Follow the on-screen instructions to complete the reset.

I hope this helps! Let me know if you need any further assistance.

“I have a older Sony Smart tv. Lost the original remote. Cannot get the enhancement demo loop off of screen, keeps popping up every time the tvis turned on. The tvi is probably 8 yrs old. The model number for tv is KDL40R510C,and the remote number is RMTTX”

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