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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 515 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use and functionality of the Replacement Remote for Sony TVs, noting that it performs as expected and is intuitive. Many appreciate its compatibility with various Sony Bravia TVs and the quality of its construction, with positive comments on the feel of the buttons. However, some customers found the button layout slightly different from the original remote and expressed a desire for a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 515 reviews
  • Pros mentioned:
    Ease of use, Overall performance, Price

    Rated 5 out of 5 stars

    Insignia Remote worked on my 2009 Sony Bravia!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very old 2009 Sony Bravia TV and the tv remote just suddenly didn't work one day. It's the one and only TV at home. I needed a remote control right away so went to Best Buy at once as my go to! I know Best Buy always strive at their best. Everyday! The Sales representative recommended this product. I am glad I trusted him because this remote was so easy to connect and pair with my existing old Sony TV with no issues. Easy to set. It is light and fits in the hand nicely. Insignia products are designed and tested to meet high standards of quality and functionality. Buying the Insignia Remote Control resulted to an exceptional quality at a very reasonable price. I am so happy this worked and I can still use my old 2009 Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works Like A Charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia replacement remote works like a charm directly out of the box. It connected to the Sony tv right away and it even had the presets programmed for the alternate streaming services such as Netflix so not set up was required by me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JeffP! We're thrilled to hear that the Insignia™ Replacement Remote for Sony TVs worked perfectly right out of the box and connected seamlessly to your Sony TV. It's great to know that the presets for streaming services like Netflix were already programmed, making setup a breeze for you. Your satisfaction is important to us. Enjoy your new remote! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    Insignia replacement for Sony remote is very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality product: a solid feel, not a cheap product. It doesn’t have the same key layout as the original Sony remote (see photo), being more of a universal remote. Many function keys are in different locations and labeled differently, but those differences are easily found. Purchased as a Sony replacement, it was already programmed for my Sony TV, immediately useable - no setup at home needed. It is also ergonomically better than the Sony, making it easier to hold and use. Very good at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Insignia Universal Remote Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use right out of the box with my Sony TV and Sony sound system. Easy to use, no need to program or put in codes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Replacement Remote for Sony TVs. We're pleased to hear that it worked seamlessly with your Sony TV and sound system right out of the box. It's great to know that you found it easy to use without the need for programming or codes. Your feedback is much appreciated. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phenomenal Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT replacement remote for your Sony TV! I bought this for my A95L and had zero issues getting up and running!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your fantastic review! We're delighted to hear that the Insignia™ Replacement Remote for Sony TVs worked perfectly with your A95L and that you had no issues setting it up. Your satisfaction is our top priority, and we're glad we could meet your expectations.

      If you have any other questions or need further assistance, feel free to reach out. Enjoy your new remote! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    Sony TV remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 65 inch Sony Bravia 4KHD Tv and I needed a replacement remote. A staff member in electronics recommend this remote and I couldn’t be happier. There is no set up or programming needed. Just put the batteries in and use it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i get exactly want i want , nothing different from the original brand .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, AbelardoV! We're thrilled to hear that the Insignia™ Replacement Remote for Sony TVs met your expectations and is just like the original brand. Your satisfaction is important to us. Enjoy your new remote! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effective replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement remote already programmed all you have to do is take it out the box it works right away no programming. Bought it as an open box item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Should of bought it long time ago. Lol! Right out the box it worked. No programming or anything needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than the original remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was a replacement for my Sony remote. I like it so much more because it has a LAST button and is so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote, it was easy to set up and easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your recent purchase of the Insignia™ Replacement Remote for Sony TVs from Best Buy. We are delighted to hear that you love the remote and found it easy to set up and use. Your satisfaction is very important to us, and we appreciate your positive feedback.

      If you have any further questions or need assistance, please do not hesitate to reach out. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Universal Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my Sony screen. Very easy and simple to use. All I had to do is insert batteries in and it was ready to go. If you find yourself inside the store clueless unable to decide then this is your go to remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement remote for Sony Tv is very responsive and practical, almost better than the original

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony replacement remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for an extra remote for both recliners, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great remote for under $20

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a used TV from Best Buy that didn’t come with a remote, this remote was a perfect replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Solid Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is a commendable replacement to the original remote that came with my TV. It plays well with my TV, though it is missing a few buttons and features. Also, it's a bit more clicky than the original remote. Otherwise, it's perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised, Sony friendly and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out the box pre-programmed for my 65” Bravia. Find the buttons slightly less responsive and clunky compared to the Sony factory remote. However, very similar design and layout to the original remote. Use my Xfinity remote for most things anyways , so really not going to be noticed as much. Funny thing about this remote, it came with 50” TCL TV on delivery to my doorstep. Another customers order and brought back to the Eagan store to redistribute to a thankful Manager :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Television yay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up the TV, can start enjoying the programs again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    INSIGNIA REMOTE FOR SONY TVS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable! Very quick and responsive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement remote doesn’t speak.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have the Google Assistant speaker button.

    No, I would not recommend this to a friend
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