Questions & Answers

Q: QuestionDoes this remote require batteries?

• A:Answer Yes, this remote requires two AA batteries for use.

Q: QuestionCan I use this remote to control my streaming services?

• A:Answer Yes, you can program the 3 app shortcut buttons to open apps like Netflix and Hulu.

Q: QuestionCan this remote learn functions from my old remote?

• A:Answer Yes, if you still have your old remote, this remote can learn functions from it.

Q: QuestionIs this remote compatible with other brands of soundbars?

• A:Answer Yes, this remote is compatible with Yamaha, Bose, Denon, Samsung, JBL, Harman, Kardon, LG, JVC, Marantz, Philips, Onkyo, Panasonic, Technics, Pioneer and Sony brands.

Q: QuestionHow easy is it to set up this replacement remote?

• A:Answer This remote pairs quickly and easily with nearly all existing Sony TVs.

Q: QuestionDoes this work with the SONY XR48A90K OLED TV?

Asked 9 months ago by 808GEEK.

• A:Answer Yes, the Insignia™ Replacement Remote for Sony TVs is compatible with nearly all Sony TV models, including the SONY XR48A90K OLED TV. This remote is pre-programmed for easy pairing and should work seamlessly with your TV. If you have any other questions or need further assistance, feel free to ask!

  Answered 9 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this work with a Klipsch sound bar? There is no code listed.

Asked 3 years ago by NotDan.

• A:Answer Hello NotDan, I don't think so. This Insignia™ - Replacement Remote for Sony TVs - Black pairs quickly and easily with nearly all existing Sony TVs. Insignia Support, Merjorie

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have an old sony CRT TV, will this remote work with that?

Asked 3 years ago by Jeremy.

• A:Answer Yes, pairs quickly and easily with nearly all existing Sony TVs. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhich button is the menu or info nutton?

Asked 2 days ago by Anonymous.

Q: QuestionDoes it have large buttons for visual impairment

Asked 1 week ago by Remote.

• A:Answer Yes

  Answered 2 days ago by SharonCVerified Purchase

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Q: QuestionDoes it work with Sony NSX-46GT1?

Asked 1 week ago by Krodge.

Q: QuestionHow to program it without codes list?

Asked 1 month ago by Ricardolco.

Q: QuestionDoes this remote have a backlight

Asked 2 months ago by Dennis.

• A:Answer No - but it would be much better if it did.

  Answered 1 month ago by GaryNVerified Purchase

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Q: QuestionDoes it come with instructions?

Asked 2 months ago by Sg.

• A:Answer No printed manual. The online version is a brief (inadequate) two paragraphs.

  Answered 1 month ago by GaryNVerified Purchase

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Q: QuestionWhat are the steps to pair remote with Sony Bravia model KDL-32L-5000

Asked 3 months ago by Ann.

• A:Answer No pairing req'd. It automatically performs all Sony commands.

  Answered 1 month ago by GaryNVerified Purchase

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Q: QuestionI bought the Insignia NS-RMTSNY21 to replace my Sony KD 55X80J TV's remote. Apps work with the exception of ATT U-verse (our primary platform). I've used the ATT remote to teach it how to access the ch.guide, but cursor won't go up or down or select chs.

Asked 5 months ago by Everett.

• A:Answer Thank you for your feedback! We’re glad to hear the TV made a thoughtful housewarming gift for your daughter. We’re sorry to learn about the sound issue and understand how frustrating it can be to raise the volume so high just to hear clearly. Your input is important, and we’ll be sure to share it with our product team as we continue working to improve the audio performance of our TVs. Keith | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan this remote be programmed to a 2010 Sony Bravia tv when the remote is non-functional?

Asked 5 months ago by jdm.

• A:Answer Hi there. Yes, the Insignia™ Replacement Remote for Sony TVs (Model: NS-RMTSNY21) is designed to be compatible with most Sony TVs, including older models like your 2010 Sony Bravia. This remote is pre-programmed for Sony TVs, so it should work right out of the box without needing the original remote for setup. That means even if your original Sony remote is non-functional, you can still use this Insignia remote to control your TV. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionMy insignia remote for Sony won’t switch from analog to digital channels when using the numbers. The digital/analog button on the bottom does not correct it. What can I do? Mel

Asked 6 months ago by Anonymous.

• A:Answer Hi Insignia Customer, thank you for reaching out. Please feel free to contact us at 1-877-467-4289 so that we can further assist you and provide more thorough troubleshooting. We look forward to speaking with you. If you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 6 months ago by InsigniaCustomerSupport

  
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Q: QuestionHow does the sleep function work on a RMTSNY21 remote?

Asked 7 months ago by Scoop.

• A:Answer To use the sleep function on your Insignia RMTSNY21 replacement remote for Sony TVs, you'll typically find a dedicated SLEEP button on the remote. Pressing this button will usually bring up an on-screen menu on your Sony TV where you can select the desired sleep timer duration (e.g., 30 minutes, 60 minutes, etc.). If you have any other questions or need further assistance, feel free to contact our Insignia customer support team (877-467-4289). - Mae | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
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