Insignia™ - Replacement Remote for Hisense TVs - Black

I bought this remote because I wanted to change channels using the number buttons and the original remote does not have number buttons. I was very disappointed to find out that the number buttons on this replacement aren’t useful. I am seriously considering returning this remote. Now if you break/loose your original remote and want a basic replacement, this item is for you.

Broken in less than 2 months, looks as good as the day I bought it on 12th of March 2026, woke up this morning the 25th of April and it has stopped working. It was a nice remote when it was working though

The QUICK SET UP GUIDE helped me establish an uncomplicated connection between an INSIGNIA Replacement Remote and my TV, an Android HiSENSE flat screen. For my senior level of visual acuity, the Team's selection of a high contrast format with black font on a white field made for an easy read. Instructions EN ESPANOL are on the back side of the fold out. For HiSENSE owners with collateral enhancements, the printed guide includes instructions for setting up VOLUME CONTROL for Sound Bars, Audio Receivers, and/or Speakers.   IR LEARNING affords linkage between your old and new remote. Included are steps to MACRO LEARNING to establish Shortcut Buttons. FACTORY RESET is easy if a clean slate is required to disentangle too many wrong turns during set up. Customer Service is 877 467 4289 if additional guidance is required. Bear in mind this unit does NOT have a backlit touch pad. My fault that I expected a 2025 remote to be backlit. The feature would be an upgrade in convenience from my old unit.  Missing that feature is my only disappointment. So, a dark room for theatre-mode viewing still requires a separate light source --- a headlamp, a phone, flashlight, or other option --- to manage the remote, especially necessary to avoid "stumble bum" button screw ups that inadvertently lose the channel or create some other havoc. A backlit keyboard may not be important to other consumers but missing that feature was my only disappointment. All other operations functioned without obstacle: easy battery installation, automatic remote to HiSense TV connection, a user friendly keypad layout for high legibility and easy navigation as well as a lightweight but durable hand. The warranty is ONE YEAR for this INSIGNIA product trademarked by BEST BUY. 

The remote is neatly packaged. Batteries and start guides / code sheet are included. It is compatible with Hisence TV's, and since it is a learning remote, should be able to be programmed for other TV's as well. The paring is simple and straightforward. It is touted to be capable of learning IR and macro functions for other devices. The remote fits well in your hand – but is quite a bit larger than the original remote. Also can also be used to control a sound bar, and there is an included list of audio codes. After automatically searching, installing and connecting to the TV, the functions seemed to work same as the original remote. However, the number pad did not work for directly inputting OTA channels. It still requires scanning the entire list from the beginning. The actual buttons had a long / deep travel, and I found sometimes when I thought I had activated a function, I actually had not. Then had to press harder to activate a function. This may be a personal preference, and others may like it..... For the price, I find this seem to be an average remote, and has similar capabilities as many in the price range. It certainly is compatible with Hisense – and other TV's / devices – and would be a good replacement if the original remote is lost or broken.

The Insignia remote control is specially programmed to work with Hisense TVs. In the box, along with the remote control, you get AAA batteries and a quick start guide. I did notice how much thicker it is compared to the original Hisense remote control. Once I inserted the batteries, I expected it to work with my Hisense TV right away, but it did not. The good news is that programming the remote control is a simple process. Before you start, make sure your Hisense TV is on. All you have to do is hold down the A and C buttons until the power button LED blinks twice and stays on. After that, point the remote at your Hisense TV and hold down the power button until the TV powers off. Once this happens, immediately release the power button. There is only a three-second window before it shuffles to the next code. If done successfully, the TV should power back on, and you should be able to operate basic TV functions like volume up and down and changing the channel. If some functions are not working—for example, the mute button—there is an IR learning process that uses your original Hisense TV remote control. To begin, hold down the B and C buttons until the power LED blinks twice and stays on. Press the button you want to program on the Insignia remote (for example, the mute button), and the power LED should blink rapidly. Next, press the corresponding button on the original remote control. If done successfully, the button should work normally. Believe it or not, there is also a macro feature that allows you to store up to 15 steps. This lets you program the remote to open a specific app, which can be mapped to the A, B, or C button. The Insignia remote control does include some smart features and the ability to learn commands from the original remote. However, there are some drawbacks when comparing it to the original Hisense remote that came with my TV: there is no backlight, it is larger and thicker, and the buttons feel stiff when pressed. Overall, I would still recommend it if you are looking for a more affordable option than buying a new original Hisense remote control, especially since it works right out of the box once programmed.