“I just bought : Insignia™ - RF Wireless Over-the-Ear Headphones - Black for my TV. They were working fine and now they are not. . How to I get the sound up?”
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Make sure the source is correct. The button on the bottom of the headphones is positioned in a way that makes it easy to switch the source by accident. It has happened to us a couple of times. Push and briefly hold the button to switch the source. The light on the front of the charging stand should move from the top to bottom or bottom to top to change the source and the sound should work. If that doesn’t help, it’s a different problem. Good luck.
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