“I've had these earphones for 90 days and for the first time it stop working. I tried to turn up the volume but all I hear is static. Am I not doing something right ?”

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• your smart tv is switched off the audio...are you using optic audio or rca auio transfer???

  Answered by wirelessheadset 4 years ago

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• Try to unplug the cables and if you are using an Optical cable, set the TV's audio output format to PCM. For product support, please visit https://www.insigniaproducts.com/contact-us

  Answered by InsigniaCustomerSupport 4 years ago

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