“I put the headset in the tower to charge and the red light came on as it should. Do I need to power off the headset before putting it on the tower? And when should I power it off - will being charged too long cause damage to the batteries?”
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Hi Bernie! Thanks for purchasing our Insignia™ - RF Wireless Over-the-Ear Headphones. It is recommended to turn off the headset before putting it in the tower, but it actually has automatic shutdown capability when there is no audio input in the docking station for 15 minutes. Additionally, you might need to charge the device for 2-4 hours to fully charge. Charging it for too long or overnight is not advisable as it might damage the battery. Hope this answers your question. Have a great day! - James | Insignia Support | https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625
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