“i have connected using the rca option but can't get sound through the headphones what did I do wrong?”
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Hello! Thank you for your question. Please make sure your TV's audio output is set to RCA/Analog Audio Out, and verify that both the headphones and transmitter are powered on and properly paired. If you're still not getting audio, please contact our support team at 1-877-467-4289 or Insignia@bestbuy.com. They will be happy to check your setup and provide the appropriate steps to get everything working. Darshan | Insignia
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