“Upon return from vacation while plugged in it doesn't work any more. What to do?”
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Hello Helena, thank you for your question. If the headphones no longer work after being plugged in, please verify that the charging dock, power adapter, and power outlet are functioning properly. Try disconnecting and reconnecting the headphones, then allow them to charge for several hours before attempting to power them on again. If the issue persists, the battery or charging system may require further troubleshooting. Please contact Insignia Customer Support at 1-877-467-4289 or email insignia@bestbuy.com for assistance. Sudeep | Insignia
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