“If I power on the radio with both batteries and the AC adapter, I get the message "Battery Power Shortage". The radio politely displays "Good Bye" and turns off.”
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Hi Phegarty, It sounds like an issue with the product. If under warranty the customer should return for a replacement. Mariepel C.| Insignia Products https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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