Questions & Answers
- Model:
- NS-MTCA
- |
- SKU:
- 6375711
Q: QuestionWill this work in Japan?
Asked by Red.
- A:Answer Hi Red! this adapter is specifically designed for use in regions like the UK, EU, Australia, China, and North America, so it may not be compatible with outlets in Japan. Jeth | Insignia Support.
Answered by InsigniaCustomerSupport

Q: QuestionDoes this converter work in South Africa, Dubai and Zimbabwe? Do I still need an adapter?
Asked by Madden.
- A:Answer The Insignia™ Travel Adapter and Converter works in Dubai and Zimbabwe because both countries use Type G plugs, which are included in the adapter set. However, it does not include a Type M plug, which is the standard in South Africa, so you will need to purchase a separate adapter for use there. The converter also supports voltage conversion from 220–240V to 100–120V, which is useful for single-voltage devices like hair dryers. For dual-voltage devices such as most phone or laptop chargers, you only need the adapter, not the converter. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionCan I use it on a TV which I bought from SFO with a supply of 120V here in Fiji?
Asked by Wise.
- A:Answer Thank you for your inquiry! Yes, you can use the Insignia™ Travel Adapter and Converter - Black in Fiji with a TV purchased from San Francisco that operates on 120V. This device is specifically designed to convert the higher voltage used in countries like Fiji (220–240V) down to the standard U.S. voltage of 100–120V, which your TV requires. It also includes multiple international plug types, including those compatible with Fijian outlets. With a power output capacity of up to 2000 watts, it can safely support most electronics, including TVs, as long as their power consumption stays within that limit. Before using it, just double-check your TV’s wattage—usually listed on the back panel or in the manual—to ensure compatibility. This adapter is a practical solution for safely using U.S. electronics abroad.
Answered by InsigniaCustomerSupport

Q: QuestionWILL THIS WORK IN THE AZORES
Asked by RAH.
- A:Answer Yes, the Insignia™ Travel Adapter and Converter – Black will work in the Azores. It includes plug types compatible with Europe and converts voltage from 220–240V to 110–120V, which matches the Azores' power system. Patricia | Insignia Support
Answered by InsigniaCustomerSupport

Q: Questioncan this convert 110v to 220v?
Asked by avcd.
- A:Answer The Insignia™ Travel Adapter and Converter (NS-MTCA) can convert voltage from 220–240V down to 110–120V, which is useful if you're traveling to a country with higher voltage and want to use devices designed for North American voltage. However, it does not convert 110V up to 220V. So, if you're in a country with 110V power and want to use a device that requires 220V, this converter will not work for that purpose. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionTwo plugs say they work in Europe. One is for Northern Europe. The other is for Southern Europe. Which one works in Paris, France?
Asked by Anonymous.
- A:Answer Hi! For Paris, France, you should use the plug labeled for Northern Europe, as France uses Type C and Type E plugs with two round pins, which are standard across much of Northern and Western Europe and operate on 230V at 50Hz. Jeth | Insignia Support.
Answered by InsigniaCustomerSupport

Q: QuestionCan this converter charge a 220v appliance from the UK while we are in the US?
Asked by Anonymous.
- A:Answer Hi Insignia Customer, our adapter and converter are not designed for use with appliances, as they are not built to withstand prolonged periods of being plugged in. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionI need Type C Type E Type F Type G Does this unit supple all 4 Types?
Asked by Conn.
- A:Answer Thank you for your inquiry! Yes, the Insignia™ Travel Adapter and Converter supports multiple plug types, including Type C, Type E, Type F, and Type G. This makes it versatile for use in various regions around the world, including Europe, Asia, and Great Britain. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionDoes it have slot for usb
Asked by USB.
- A:Answer The Insignia™ Travel Adapter and Converter does not have a USB slot. It is designed to convert voltage and provide compatibility with various international plugs, but it does not include USB ports. Patricia | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionDoes this package include the G and D adapter for Tanzania Africa?
Asked by Tony.
- A:Answer Thank you for your inquiry! The Insignia™ Travel Adapter and Converter package includes five international plug adapters, which are compatible with outlets in various regions, including the UK, Europe, Australia, China, and North America. However, it does not specifically mention including Type G (used in Tanzania) or Type D adapters. For travel to Tanzania, you might need to purchase a separate adapter that supports Type G and Type D plugs. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionWill it work with a wheelchair
Asked by Lane.
- A:Answer The Insignia™ Travel Adapter and Converter is designed to charge electronic devices during international travel. It includes multiple plug adapters for use in various countries. However, it doesn't have any specific features or functionalities related to wheelchairs. If you're looking for a power solution for a wheelchair, you might need a different type of adapter or converter that is specifically designed for medical devices or mobility aids. It's important to ensure that any power adapter you use with a wheelchair is compatible with the wheelchair's power requirements and safety standards. If you have any other questions or need further assistance, feel free to ask!
Answered by InsigniaCustomerSupport

Q: QuestionCan I use small sandwich maker with this converter in Pakistan 220v?
Asked by Madiha.
- A:Answer Hi Madiha! Yes, you can use a small sandwich maker with the Insignia™ Travel Adapter and Converter (NS-MTCA) in Pakistan, which operates on 220V. This converter is designed to transform 220-240V AC to 110-120V AC, making it suitable for devices like sandwich makers that fall within its power rating range of 26 to 2000 watts. Just ensure that your sandwich maker's power rating is within this range, and you should be good to go! If you have any other questions or need further assistance, feel free to ask! Jeth | Insignia Support.
Answered by InsigniaCustomerSupport

Q: QuestionWill this work in US converting German toothbrush 240v to 110v in US
Asked by Ace1.
- A:Answer Yes, the Insignia™ Travel Adapter and Converter (model NS-MTCA) can convert 240V to 110V, making it suitable for using your German toothbrush in the US. This converter is designed to transform 220-240V AC to 110-120V AC, which is the standard voltage in the US. If you have any other questions or need further assistance, feel free to ask! Jeth | Insignia Support.
Answered by InsigniaCustomerSupport

Q: QuestionInternational accidentally used the converter socket instead of the adapter to charge a MacBook Air. Would this have damaged my laptop? It seemed to just cut off the charging but also made the laptop vibrate when touched.
Asked by International.
- A:Answer Using a converter instead of an adapter to charge your MacBook Air can potentially cause issues. Converters are designed to change the voltage for high-power devices like hair dryers, while adapters are meant for low-power devices like laptops and phones. Here are a few potential issues: 1. Voltage Mismatch: Converters can sometimes provide an incorrect voltage for sensitive electronics, which might cause the device to shut off or malfunction. 2. Electrical Damage: The incorrect voltage could potentially damage the internal components of your MacBook Air. 3. Safety Concerns: The vibration you felt could indicate an electrical issue, which might be dangerous. Given these symptoms, it's best to stop using the converter immediately and switch to the correct adapter. I recommend having your MacBook Air checked by a professional to ensure there is no lasting damage. If you need further assistance or have more questions, feel free to ask!
Answered by InsigniaCustomerSupport

Q: QuestionWill this work in Morocco?
Asked by Gracie.
- A:Answer Yes, the Insignia travel adapter and converter should work in Morocco! Morocco primarily uses plug types C and E, which are compatible with many universal travel adapters -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionWill this converter work in Finland?
Asked by MarkR.
- A:Answer Yes, the Insignia™ Travel Adapter and Converter - Black is compatible with Finland. Finland uses Type C and Type F plugs, which are both supported by this adapter. However, it's important to note that this adapter only converts plugs, not voltage. Finland uses a 230V power supply. If your device isn't dual voltage (meaning it can handle both 110V and 230V), you'll need a voltage converter as well. Please check the voltage rating on your device before using it in Finland. Using a device with an incorrect voltage can damage it. If you have any further questions, feel free to contact our customer support team. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionIf I am coming from the UK will this drop down to allow my phone to work in the USA?
Asked by Anonymous.
- A:Answer The Insignia travel adapter and converter you're referring to is specifically designed for international travel and is compatible with both UK and US plug types, it should allow you to use your devices in the USA. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionCan I use both the adapter and converter plugs at the same time?
Asked by SpaceTraveler.
- A:Answer That's what the travel adapter plugs are for. Use the appropriate travel adapter plug with the converter for the country you're in.
Answered by Kealii
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