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Hi JC, thank you for bringing this to our attention. We highly recommend calling our customer service team at 1-877-467-4289 for further assistance. Unfortunately, we don’t have the tools on this channel to determine the specific tip compatible with your laptop. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-universal-65w-laptop-charger-black/6406928.p?skuId=6406928
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