“Re: Universal 65 W laptop charger when charging my asus zenbook why would my computer screen show the status of charging continually changing back and forth from “plugged in” to”on battery”? It IS plugged in.”
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Thank you for your inquiry! The issue you're experiencing with your Asus Zenbook showing the status of charging continually changing from "plugged in" to "on battery" could be due to several factors. First, ensure the charger tip is securely connected to both the laptop and the charger, as a loose connection can cause intermittent charging. Check if the power outlet you're using is providing a stable power supply by trying a different outlet. Although the Insignia™ Universal 65W Laptop Charger is designed to be compatible with many laptops, there might be a compatibility issue with your specific model, so make sure the voltage and amperage of the charger match the requirements of your Asus Zenbook. The problem could also be related to the laptop's battery or internal hardware, so performing a battery reset might help. To do this, shut down your laptop, unplug the charger, and hold the power button for about 30 seconds, then plug the charger back in and turn on the laptop. Additionally, ensure that your laptop's BIOS, firmware, and battery drivers are up to date, as outdated software can cause charging issues. If these steps don't resolve the issue, it might be best to contact Asus support for further assistance.
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