“Hi, I'm experiencing some serious performance issues while using this product. I play a game that is fairly old (released in 2012) and it runs at around 6 FPS while this device is plugged in (even if only one screen is plugged in to the device.”

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• Sorry, what do you mean by "See “ADJUSTING DISPLAY SETTINGS”"? I have tried changing my display settings, including refresh rate for all monitors. I also made sure Windows 11 is updated. None had any effect on the performance issue. Is this type of issue common?

  Answered by Performance 1 year ago

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• Hi there, Please Check your display settings. See “ADJUSTING DISPLAY SETTINGS” for more information. -Check that your Internet is connected and working properly. Then update the Windows 11 or Windows 10 operating system. Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered by InsigniaCustomerSupport 1 year ago

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