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Search for the "Startech USB 3.0 to Dual HDMI Adapter" and install their driver. For me it did not automatically install for Windows 10 and I had to do this. I don't know why BB/Insignia doesn't provide a driver in the package.
Sorry, there was a problem. Please try again later.My computer failed to find the driver but then i had it search again and it found it and installed it and set it all up... worked perfect four our dual monitor set up, thing worked flawlessly after the driver was installed and i changed a few monitor settings on the computer
Sorry, there was a problem. Please try again later.Thank you for your Inquiry! To address the issue with your Insignia™ USB to Dual HDMI Adapter, you may need to update its driver. You can typically find the latest driver on the manufacturer's website or by contacting their customer support. Once updated, this may resolve the problem of the monitors cycling from on to black screen when waking your computer. If you encounter any difficulties during the update process, feel free to seek further assistance from the manufacturer's support team. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-to-dual-hdmi-adapter-white/6418351.p?skuId=6418351
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