“i am getting no lights on the dongle. I tried it on both sides”
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I’m sorry to hear you’re experiencing issues with your Insignia™ USB to Ethernet Adapter. Let’s try a few troubleshooting steps to resolve this: 1. Check the USB Port: Ensure the USB port you’re using is functional by testing it with another device. 2. Restart Your Device: Sometimes a simple restart can resolve connectivity issues. 3. Update Drivers: Make sure your computer’s USB and Ethernet drivers are up to date. 4. Try a Different Device: If possible, test the adapter on another computer to see if the issue persists. 5. Inspect the Adapter: Look for any visible damage on the adapter or the cable. - If none of these step's work, the adapter might be defective. Please don't hesitate to reach out our Insignia customer service team (877-467-4289). Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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