Questions & Answers

Q: QuestionHow do I know if the ethernet adapter is plugged in and working?

• A:Answer The adapter has an LED indicator light that shows green when it's plugged in and ready to go.

Q: QuestionDoes this adapter require any additional software for setup?

• A:Answer No, it has a plug and play design which requires no additional software for easy setup.

Q: QuestionWhich operating systems are compatible with this ethernet adapter?

• A:Answer This ethernet adapter is compatible with Windows 10, Chrome OS 81 and macOS 10.12 systems.

Q: QuestionIs this ethernet adapter certified for compatibility?

• A:Answer Yes, it is USB-IF certified for compatibility across a wide range of devices.

Q: QuestionSo you plug it in to a regular wallplug or charging brick right im confused and want to know before i buy

Asked 2 years ago by Syphex4774.

• A:Answer This adapter adds the ability for your laptop to connect to an ethernet network through a cable instead of just wifi. It assumes you also have an ethernet cable with RJ45 tips that's connected to a router or switch. You will connect one end of the adapter to the ethernet cable. Then you plug the other end of the adapter into a usb port on your laptop. The router can then talk to your laptop and add it to the ethernet network. Why use a cable instead of wifi? Sometimes wifi coverage is spotty or really slow. Once setup, a cable is usually faster, more secure, and generates less EMF.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs this adapter Windows 11 compatible?

Asked 2 years ago by DPChi.

• A:Answer Yes it is.

  Answered 2 years ago by WayneWVerified Purchase

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Q: QuestionI bought this product, but it kept on appearing solid Green light on the left, but blinking orange light on the right. Is it broken.

Asked 2 years ago by Lil.

• A:Answer The green light is your connection light (plugged in) and the flashing orange light is your activity light. It’s communicating with another piece of equipment. That’s a very good sign :)

  Answered 2 years ago by JesseWVerified Purchase

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Q: QuestionDoes this work for the Nintendo Wii? (Not including the shutdown stuff)

Asked 2 years ago by Wiiman.

• A:Answer I just tried it out and it does not work with the Wii

  Answered 2 years ago by Anonymous

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Q: QuestionSome reviews say it works with the nintendo switch dock, but the official response says it does not. The nintendo switch typically works with ethernet adapters with a specific asix chipset. Does anyone know either if it works on switch, or the chipset?

Asked 3 years ago by SquidKid.

• A:Answer For anyone looking for the chipset for any other reason, this adapter is using a Realtek RTL8153.

  Answered 2 years ago by nolan

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Q: QuestionWhere can i download a driver for this product. I'm using it on a windows 7 PC.

Asked 10 months ago by TAB.

• A:Answer Hi Tab! The Insignia™ USB to Ethernet Adapter is designed to be a plug-and-play device, meaning it doesn't require any additional drivers for installation. If it isn't connecting on your Windows 7 PC, it may not be compatible with your system. Unfortunately, there are no separate drivers available for download for this product. For more product information, please check the link below. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-usb-to-ethernet-adapter-black/6483535.p?skuId=6483535

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this adapter work for a Insignia Smart TV?

Asked 2 years ago by Ponsie.

• A:Answer Hi Ponsie, Yes. You can simply connect the Ethernet adapter to the USB port on your Fire TV and plug in an Ethernet cable directly from your router. Shai | Insignia Support https://www.bestbuy.com/insignia

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: Questionwill it work on my dell lap top with usb 3.2 gen 1 port and usb 3.2 gen type c port.. thanks in advance

Asked 2 years ago by dp.

• A:Answer Yes. Just be sure to get the correct adapter, either a USB Type A or C, depending on which connection your laptop has or which port you want to use (Type C generally affords greater data transfer speeds.) The photo attached shows the Type C adapter installed on my Dell XPS 9560 laptop.

  Answered 1 year ago by Phoenix58Verified Purchase

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Q: Questionwill this work with linux?

Asked 2 years ago by vzox.

• A:Answer I tried it on Pop OS and it worked.

  Answered 2 years ago by Liam

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Q: QuestionIs this product compatible with the Nintendo Switch?

Asked 3 years ago by Anonymous.

• A:Answer Hi There, No, it is not compatible. Insignia Products Lisa https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhy does one of the lights show green and the other orange?

Asked 1 month ago by dcb1101.

Q: QuestionWill this work with ONN 4K Pro to TV?

Asked 1 month ago by PMAC10.

Q: QuestionCan I use this adapter to connect to a printer through Ethernet?

Asked 1 month ago by Alexis.

Q: QuestionDoes it work with a smart tv like LG?

Asked 2 months ago by Jake.

Q: QuestionDoes this work with Linux and if so can I get speeds around 1 Gbps? Specifically Linux Mint 22.1 Cinnamon on kernel 6.11

Asked 4 months ago by Lonny.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ USB to Ethernet Adapter should work with Linux Mint 22.1 Cinnamon running on kernel 6.11, as this version of the Linux kernel includes broad support for common USB Ethernet chipsets like Realtek RTL8153 and ASIX AX88179, which are typically used in adapters like this one. With proper chipset support, you can expect to achieve speeds close to 1 Gbps, assuming your network infrastructure (router, switch, and cabling) also supports gigabit speeds. Linux Mint’s modern kernel should automatically recognize the adapter without needing additional drivers, making it a plug-and-play experience.

  Answered 4 months ago by InsigniaCustomerSupport

  
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