Is the clock set automatically when you connect to the Internet or do you set the clock manually? null

Question

wrt20 · Accepted Answer

I can't get mine to display the correct time zone. It tells me the right time, but not on the display. Tech support said it's a google issue with no ETA to correct.

MK007 · Answer

If you live in Arizona; clock is always off. This is what i did to fix. 

1. Turn off auto in time zone. Verify clock shows right time. Change time zone to denver (this wont reset clock). 
2. Reset insignia by pressing & holding mute button for 12 seconds.
3. Continue the setup
4. After setup completes; clock on insignia should show correct time.
5. Update your phone timezone back to Phoenix.

Tramho · Answer

Display clock is on Eastern time. I tried 3 times following instructions. Could not get the clock to reset to MountainTime.

impulse · Answer

I was having this same problem when I set it up with my phone's time zone set to auto, so I tried changing my phone's time zone to manual and reset the Voice and it worked. I was also able to put my phone back on auto time zone afterward with no adverse effects.

Answered by impulse 4 years ago

Joel · Answer

I like others had the issue with Google Assistant being different than the display time. You need to set the device location in the Google Home app. This was a bit confusing for me since I couldn't find my address, but starting with the street name seemed to find it okay. After this, the time was changed automatically.

Answered by Joel 4 years ago

DonaldR · Answer

Display clock is on Eastern time. I tried 6 times following instructions listed on this page. Could not get the clock to reset to MountainTime. Solution: Set the phone's time to an odd value that is not close to an actual time zone value. For example, if your actual time is 9:44, then set your phone's time to 10:00 and follow the speaker reset and app reset procedures. This forced the speaker to display time correctly. Science? Or Magic? Who cares - it worked this time.

Answered by DonaldR 4 years ago

Alex · Answer

I had the problem that, since I live in Puerto Rico, when I put my time zone to Puerto Rico (AST) manually, the clock is 30 minutes late. After hearing Best Buy that is a problem with Google Assistant software, the only thing that worked for me is to look for another country under the same timezone (in my case it was Barbados), and the time in my cellphone stayed correctly, and then, the Insignia Voice got the time correctly. If I change back to Puerto Rico, it will always change to 30 minutes late. Try another country with same timezone if you get this problem.

Answered by Alex 3 years ago

Regina · Answer

Yes

Vera · Answer

The GPS/Location Should be turned on in your settings for phone/tablet. Before linking your devices, make sure that the tablet/phone is connected to the internet and that the time is correct in their settings. If you have a phone that you set manually, that could be part of your problem. I had that with a HTC phone. Hope this helps

Answered by Vera 3 years ago

Jilaman · Answer

Yes the time is set from the internet and in the time zone of your Google account.

abee · Answer

I had to change my timezone to manual and then reboot my phone and reset my device before I could get this thing to work, quite a painful process as I tried resetting it a few times before also rebooting my phone before it worked. Insignia, hope you fix this!!

Answer

The time is only set correctly when you set your device's time to manual not automatic like the tech support said.

Stersn · Answer

The clock is set automatically when the device is set up.

BFINCAPE33 · Answer

Yes the clock already set as soon as u go into the google home app and set everything up. It'll know the time, where you are and anything else lol

shuklaz · Answer

It’s automatic

Sammy · Answer

See the answer by mk007 below. It fixes this issue. The other answers are stupid.

Stareye · Answer

To change the time zone go to app on your cell phone, and complete the adjustment there.

InsigniaCustomerSupport · Answer

Hello RW,we're sorry you're having issues with the Time Zone on your display. This occurs when you have selected the "manual" time setting on your phone or smart device.  Here is how you correct this problem: 1.- Do a Factory Reset on the speaker by pressing the "mute" button on the back for 12 seconds until the LED's turn solid Orange 2.- Make sure your device is set to "Auto Time Zone"  and is showing the correct time. 3.- Once the device announces "Hi, I'm You're Google Assistant . . .", finish the set up on the Google Home app. Omar S. - Insignia Support

“Is the clock set automatically when you connect to the Internet or do you set the clock manually?”

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