“Do you remove the rubber parts on the cooking tray ?”
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One of the rubber tips broke off of the fry tray . Can I buy replacement parts
Sorry, there was a problem. Please try again later.Do not remove these parts from the cooking tray. There are made fo silicone not rubber.
Sorry, there was a problem. Please try again later.They are supposed to be left on, while there is no mention of them in the instructions, The official getting started video shows them on while it’s in use. https://youtu.be/VyfVtu7UuJg
Sorry, there was a problem. Please try again later.I leave them in so the tray won’t scratch the inside of the bin. I take them off to wash them and put them back on.
Sorry, there was a problem. Please try again later.No, these are needed for maintaining gap between frying tray and bottom part of the fryer. These will not melt.
Sorry, there was a problem. Please try again later.I removed it and used it for a month. Now I have scratches on the inside of the pan, and it was difficult to dump food out wile keeping the tray in place. Now I have it back. I have 2 pieces of bumper and hope I have 4 piece and can have it installed on each side of the tray.
Sorry, there was a problem. Please try again later.No, per the email I received from customer support at The Vortex site.
Sorry, there was a problem. Please try again later.I bought a Bella Pro Series 4.2 qt. On the Instruction Manual/Before Using for the First Time/#5, it says "To ensure the crisping tray fits snugly into the frying basket drawer, there are 4 rubber tips attached to the side of the tray. Before using, check to make sure all 4 rubber tips are in place."
Sorry, there was a problem. Please try again later.You remove them for cleaning only per the user manual.
Sorry, there was a problem. Please try again later.They are there to anchor the tray in the basket, so you can dump food contents out and tray will stay in place!
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